- Can I also place an order over the phone or fax or e-mail?
Yes, orders are accepted on phone, fax and e-mail.
- What is your return policy?
We have a no return policy. If any product received by the customer is defective or in case you may have any complaints regarding the products delivered, please write us at firstname.lastname@example.org
- How do you deliver the shipments in India?
We deliver the shipments through renowned courier services or by renowned transport services.
- How do you deliver the shipments out of India?
We deliver the shipments through renowned courier services or by air freight of by sea freight. Mode of the shipment depends on quantity and as per customer’s convenience.
- How can I inquire about the status of my order?
We will send e-mail to inform you the progress of your order. We will give you tracking number and website address of courier company. Our Customer service will inform simple instructions which you have to follow.
- How long does it take for the products to be delivered within India?
If the products are to be delivered within India, then the delivery time is 2 - 3 business days by courier. If the products are to be delivered by road transport, then the delivery time depends on delivery destination.
- How long does it take for the products to be delivered out of India?
If the products are to be delivered out of India then the delivery time is 4 - 5 business days by courier. If the products are to be delivered by air freight or sea freight, then the delivery time depends on delivery destination.
- How do I place an order?
You can send a mail to our customer service center at email@example.com or you can place an order over the phone or fax.
- What will be the shipping charges for domestic and international destinations?
For domestic and international destination you can send a mail to our customer service center at firstname.lastname@example.org to know estimated shipping rates according to your order weight.
Please note that shipping is not available for P. O. Boxes.
If address provided is incorrect or if you move from the time the order is placed to the time the order is delivered, the customer will be responsible for additional shipping & processing fees.
- What is the difference between Billing Address & shipping Address?
Billing address is the address where a customer gets his bills from the credit card company. Shipping address is the address where the customer wants to receive their shipment.
- Do I have to pay tax / custom duties / octroi on my order?
Any other levies, taxes, octroi or duties enforced by the government of that country would be charged extra, if and as applicable. And customer must pay that charges to representative of Courier Company at the time of delivery.
- Is it possible to pay online?
Yes. You can pay online. To know more details send mail to our customer service center at email@example.com
- How does the online payment system work?
The credit card information enter by the customer into the order form will be directly authorized by customer's bank or credit card company. Once we receive their authorization, your order will be processed immediately.
- We would like to be appointed as Distributor/ Franchisee of Ramkrishna Vidyut Ayurvedic Pharmacy (Pune). Kindly tell us the formalities and the investment involved?
Please write to us at firstname.lastname@example.org if you are interested in doing business as a buyer/seller with Ramkrishna Vidyut Ayurvedic Pharmacy(Pune) or in becoming a franchisee or distributor. We will get back to you with a response at the earliest.
- We run an online shopping mall and are interested in putting up your product range in our mall. Kindly tell us the formalities?
Please write to us at email@example.com. We will get back to you with a response at the earliest.
- Whom should I contact for grievance redressal?
You can contact to us at info@ mahabhringarajoil.com. Your grievances will be addressed promptly.
- What are quality norms that Ramkrishna Vidyut Ayurvedic Pharmacy(Pune) undertakes for procurement of raw materials?
Ramkrishna Vidyut Ayurvedic Pharmacy(Pune) is deeply committed to maintaining the highest quality standards and undertakes stringent quality checks for all its procurements. Kindly view our Quality Assurance section.
- What test is done of Pure Maka’s “Mahabhringaraj Oil” for safety use?
All the raw materials of Pure Maka’s “Mahabhringaraj Oil” (Dried, fresh, oily and finished products) under go the special test like acid value, iodine value, specific gravity, refractive index, percentage of free fatty acids, saponification value, moisture contains, acid insoluble ash etc. laid down under the Governments Bureau of Indian Standards.
- What are the causes of high hair loss?
High hair loss can be caused by several factors like heredity, side effects of medicines, or your health condition, the food you eat, environmental conditions and stress.
Heredity- You may suffer high hair loss due to gene of your parents.
Medicine- Medicines like steroids chemotherapies, hormonal therapies can causes high hair loss.
Health- If you have any deficiencies of vitamin, protein, amino acids or suffer from chronic disease like that of the thyroid gland, stomach disorders, liver problems etc. It could cause the high hair loss.
Food- Deficiencies of certain protein, minerals etc. lead to high hair loss.
Environment- Polluted air and water and contaminant can causes the high hair loss.
Stress- Stresses are the important factors for the high hair loss because every person suffers from stress. Stress restricts blood supply and nutrients to the hair root.
- What are causes of white or gray hair?
Hair, like the skin, owes its colour to melanin, the pigment that is formed in special cells. This mainly depends on hereditary charterstics and can also be influenced by racial factor. Gray hair is mixture of coloured hair and naturally coloured hair. When the pigment cells become inactive, the hair turns white. This can happen due to ageing or the reasons like illness, sudden shock or some internal disorder.
- How can Pure Maka’s “Mahabhringaraj Oil” relieves fatigue, tension, Anxiety and Rheumatisms?
Fatigue may be the result of excess activity which carried the accumulation of metabolic waste products such as lactic acid, malnutrition (deficiency of carbohydrate, protein, vitamin etc), circulatory disturbances such as heart diseases or Anemia which interfere with the supply of oxygen and energy materials to the tissue Pure Maka’s “Mahabhringaraj Oil” helps to remove all above problems because they contain stimulant, coolant, diurant, tonics, cleansing herbs etc, so Pure Maka’s “Mahabhringaraj Oil” helps to increase the plasma concentration of amino acid, serum seroton level, increase the arterial and lymphatic circulation, increase the flow of blood to skin and muscles, remove metabolic waste from joints, promoting overall healing treatment enhancing the ability of nutrients, oxygen and energy materials to reach the starved cells of the skin and muscles. So Pure Maka’s “Mahabhringaraj Oil” helps to cure fatigue, tension, Anxiety and Rheumatisms.